Frequently Asked Questions

Supracarer connects families with highly qualified and compassionate healthcare professionals through our smart matching system. Simply register, create a service request, and get matched with a healthcare professional tailored to your needs.

Yes, we offer round-the-clock care services and support. Whether you need urgent assistance or are planning ahead, our team is here to help anytime.

Our platform carefully matches you with healthcare professionals based on your preferences, care needs, and location. You can review profiles before confirming.

Absolutely. At Supracarer, we follow strict data protection policies to ensure all your health and personal information remains confidential and secure.

You can book a range of services including elderly care, post-operative support, disability care, and wellness check-ins. We tailor each service to fit your lifestyle.

You can apply directly through our platform. Once you submit your credentials and pass verification, we will onboard you and start matching you with suitable families.

Yes. All healthcare professionals must have professional healthcare certifications and valid IDs. We prioritize healthcare professionals with experience in elder care, nursing, or similar fields.

Supracarer matches healthcare professionals with families based on their health conditions, preferences, and proximity. This ensures high compatibility and satisfaction.

Payments are processed weekly or bi-weekly through your preferred payment method, after services are confirmed by families.

Yes, healthcare professionals can set their working hours and availability from their dashboard, giving you full control over your schedule.

We match families to our health care professionals who are nearby. This ensures that health care professionals can reach you quickly in case of emergencies, reducing travel time and costs, and providing prompt assistance.

Needs and Expertise Matching match you to our trusted health care professionals based on their skills and your specific healthcare needs. This includes matching based on medical conditions, required skill sets, and previous experience, ensuring you receive the most suitable care.

Dynamic Availability and Urgency Matching constantly updates health care professionals availability and matches them with you based on the urgency of care required. It prioritizes urgent needs, ensuring that health care professionals are assigned to families who need immediate attention.